Professionalism

Today at work
i received a phone call
from a very irate
client

I do not know him
he is what I call
a "referral"
part of a group
i had corresponded with
him thru e-mail
answered all his questions
as best i could

never heard back
assumed he was not interested
i do not chase
as i would not want
to be chased

He shouted
pofessionalism, i had none
he will never recommend
or use my services in the future
i tried to break in
asked kindly if i can be heard
he ask that i stop interrupting him
as he shouted at me
same same same
blah blah blah

I was in disbelief
could not comprehend
that i was being treated
so poorly
and worst of all i took it

He hung up
and so it ends
the disrespect

I contacted his sister
part of the group
she apologized
for her brother
she told me not to worry
his opinion of me is not hers
"please forget this happen"
lets put it behind us

So i must
but i can't forgot
it has me shaken
as i did nothing wrong

He is a business owner
what the hell is his
definition of
professionalism
i honestly don't think he knows
as he conducted himself
with not 1 ounce of it

I can only think
he gets his kicks out of
belittling people
he did a great job on me

Whew...rough 1 today
23 yrs in my profession
i will continue on